Shipping policy

Shipping Policy

Thank you for shopping with Moore's Livestock & More LLC. Please read our shipping policy carefully so you know what to expect when you place an order.

Processing Times

Processing time varies depending on where your order is fulfilled from:

In-House / General Orders: Orders are typically processed within 3-7 days business days. Orders placed on weekends or holidays will begin processing the next business day.
Zendrop-Fulfilled Items: Processing typically takes 3–7 business days before shipment. Zendrop ships worldwide and delivery times vary by destination.
AutoDS-Fulfilled Items: Processing typically takes 7-15 business days. AutoDS sources products from multiple suppliers; processing and transit times may vary by item.
Shopify Collective (Supplier-Fulfilled) Items: These items are shipped directly by our supplier partners. Processing times are set by each supplier and may differ from our standard timelines. You will receive a tracking number once your order ships.

Some orders may contain items fulfilled by different sources. In this case, your order may arrive in multiple separate shipments. You will receive individual tracking notifications for each shipment — this is normal and does not indicate a problem with your order.

Domestic Shipping (United States)

We offer the following shipping options for U.S. orders:

Standard Shipping — $8.00 | Estimated delivery in 3–5 business days after processing
Express Shipping — $15.00 | Estimated delivery in 1–2 business days after processing
Free Standard Shipping — Available on orders of $70.00 or more

Transit times are carrier estimates and are not guaranteed. Delays may occur due to weather, carrier volume, or other circumstances outside our control.

International Shipping

We ship internationally to the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

International orders ship via USPS (First Class Package International, Priority Mail International, Priority Mail Express International) or DHL Express Worldwide. Rates are calculated at checkout based on destination, package weight, and selected service.

Please allow additional time beyond the carrier's estimated transit for customs clearance in your country.

Customs, Duties & Import Taxes

International orders may be subject to import duties, taxes, and customs fees charged by your country's customs authority upon arrival. These charges are not included in your order total or shipping cost and are the sole responsibility of the recipient. Moore's Livestock & More LLC has no control over customs processes, delays, or additional fees. We recommend contacting your local customs office for information before placing an order.

Split Shipments

If your order includes items from multiple suppliers or fulfillment services, your order may ship in multiple packages that arrive on different dates. You will receive a separate tracking number for each shipment. No action is needed on your part — all items in your order are on their way.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number(s). Please allow up to 24–48 hours after receiving your tracking notification for the carrier's system to update. If you have not received a tracking number within the expected processing window for your item(s), please contact us using the information below.

Address Changes

If you need to update your shipping address after placing an order, please contact us immediately. We can only accommodate address changes before an order has entered the fulfillment process. Once an order is in fulfillment or has shipped, we cannot guarantee that changes can be made.

Lost, Stolen, or Damaged Packages

Moore's Livestock & More LLC is not responsible for packages confirmed as delivered by the carrier but not received. If your package arrives damaged, please contact us within 15 days of delivery with photos of the item and packaging so we can assist you in filing a claim or arranging a resolution.

Shipping Restrictions

Certain items may have shipping restrictions based on size, weight, or destination regulations. If an item in your order cannot be shipped to your location, we will notify you promptly and work with you on next steps.